The Infocomm Media Development Authority of Singapore (IMDA) has issued a notice that registration and sale of 3G-only mobile phones and of mobile phones and PHS devices that do not support VoLTE will cease.

On 27 July 2023, IMDA announced that 3G services will be discontinued on 31 July 2024.

We remind all device dealers that the 3G network and services in Singapore are about to change, and draw attention to the following timetable:

From 1 November 2023

IMDA will stop accepting new registrations and renewals for 3G-only mobile phones and smartphones without VoLTE functionality.

From 1 February 2024

Sale of 3G-only mobile phones and smartphones without VoLTE support for local use will no longer be permitted.

From 31 July 2024

Singapore will discontinue its 3G network and services.

Points for brands and manufacturers

When selling 3G mobile devices and smartphones without VoLTE support, inform customers that 3G services will cease on 31 July 2024;

For customers buying 4G or 5G mobile phones or smartphones, ensure that VoLTE is enabled, or help customers enable VoLTE on their new devices, and encourage them to make test calls to confirm that voice calls can be made over VoLTE; and

With the retirement of the 3G network, voice call services (such as calls to emergency numbers) can only be made over VoLTE. Please therefore also ensure that mobile phones already sold can make emergency calls when using local operators' networks.